At https://humpbuck.com/ (“We”, “Site”), we are committed to ensuring your orders are delivered in a timely and efficient manner. This policy outlines our shipping processes, tax practices, and specific customs requirements for certain regions.
Most orders placed before 5:00 p.m. ET (Monday – Friday) are shipped within 3 working days. Orders placed on weekends or holidays will be processed the next business day. For security purposes, initial orders or those with alternate shipping addresses may require additional verification time.
We offer free shipping to most countries. For specific regions requiring a shipping fee, the amount will be automatically calculated and clearly displayed on your order form before checkout.
Stay informed about your delivery every step of the way:
Certain countries require buyers to submit personal customs clearance information in advance.
To ensure smooth customs clearance, Indian regulations require KYC (Know Your Customer) documents.
Required documents: Please provide a clear copy of one of the following:
Sales tax is collected based on the destination country's regulations. These charges are automatically calculated at checkout.
If you encounter any issues with your delivery, please contact us immediately. We will coordinate with our carriers to resolve the matter as quickly as possible.
All items purchased are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery of the goods to the carrier.
For any questions regarding shipping rates, delivery times, or technical support, please reach out to our team:
Related: Refund policy · Wholesale